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Connections Manager

Orem , US-UT , US


Job Summary
As the Connections Manager, your job is to connect residents with residents, employees with residents, and residents with the greater Orem area. This includes development and management of guest services and a database of external resources. You will provide residents with a variety of avenues to remain engaged in the Treeo community as well as the local community. In addition, you will be the on-site tech guru. This includes teaching and training residents to use a wide variety of tech products to interact with each other, loved ones, and local resources.

Essential Job Functions
• Responsible for developing a network of service providers including entertainment venues, local dining options, transportation providers, sports organizations, educational institutions, support providers, and many more.
• Troubleshoot cable/internet issues and computer/printer/smart phone problems. Everything from resetting passwords to setting up email accounts to initiating Zoom calls.
• Prepare and distribute iPads, including preloading pre-determined apps, including TreeoConnect, and provide general orientation to the iPad and other online Treeo digital offerings.
• Conduct ongoing teaching and training sessions in a fun and engaging manner to encourage and assist residents to adopt and make use of the provided technology.

Experience
Successful candidate will be tech savvy and skilled in the Apple operating system. Must have ability to teach all levels the use of an iPad, email and smart phone. Must be a problem solver with ability to troubleshoot tech issues. We seek a candidate who can exhibit excellent communication and customer service skills with patience. Must be familiar with our local community to connect residents.

Benefits:
Our benefits package is one of the best in the business. We offer it all: Medical, Dental, 401K, Disability, and Life insurance, plus vacation, sick leave, meal discounts, travel benefits, as well as year-round company-sponsored events and activities.
Leisure Care’s unique philosophy of Five-Star Fun has made us one of the most desirable companies to work for, both inside and outside of the senior housing industry. And it has never been a more exciting time to join our team.
At Leisure Care, we strive to positively impact the lives of our customers and employees each and every day. Our culture is rich with people who possess the natural desire and instinct to serve others, and the principle of leading a balanced life forms the foundation of this culture. We call it the Three-Thirds Lifestyle– putting family first, giving back to the community second, and meaningfully contributing to the company third.
Leisure Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

 All staff hired at a Leisure Care managed community after June 30th, 2021 must provide acceptable evidence of vaccination or become vaccinated for COVID-19 immediately upon hire as a condition of employment.   Leisure Care managed communities comply with provisions established by the Equal Employment Opportunity Commission, including those related to COVID-19 vaccinations and the interactive process.