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Guest Services Manager

Portland , US-OR , US

Russellville Park is now looking for a dynamic, service-dedicated Guest Services Manager to join our team!

If you want to break out of the traditional mold and experience a refreshing environment, join us at Russellville Park, a Leisure Care managed retirement community whose philosophy of Five-Star Fun for our residents and employees has made it one of the most desirable companies to work for.

 As the Guest Services Manager, you will be responsible for managing and completing a wide range of hospitality and convenience services to residents, residents’ families and caregivers.

 You will participate as an active member of the community’s management team in developing plans for hospitality services including service offerings, customer communication, satisfaction measurements and input for program development.  You will develop strategic networking and alliances with appropriate business partners and vendors.

This position requires superior communication skills, the ability to maintain a professional attitude and provide exceptional customer service when interacting with residents, guests and staff.  Ideal candidate will have prior experience in hotel hospitality and/or senior services (preferred).   Previous management experience required.

We offer a competitive salary and benefits. If you have a strong desire for a rewarding job, apply today!

Benefits

Our benefits package is one of the best in the business. We offer it all: Medical, Dental, 401K, Disability, and Life insurance, plus vacation, sick leave, as well as year-round company-sponsored events and activities.

Leisure Care, a One-Eighty Company, has been a leader in the senior housing industry for nearly 40 years. We're experienced. We're ambitious. We're fun. And we're looking for talented people to join our team. At Leisure Care, we strive to positively impact the lives of our customers and employees each and every day. Our culture is rich with people who possess the natural desire and instinct to serve others, and the principle of leading a balanced life forms the foundation of this culture. We call it the Three-Thirds Lifestyle -- putting family first, giving back to the community second, and meaningfully contributing to the company third. After all, happy employees outside of the office make for more dedicated, creative, and productive employees in the office.

Leisure Care's unique philosophy of Five-Star Fun has made us one of the most desirable companies to work for, both inside and outside of the senior housing industry. And it has never been a more exciting time to join our team.

Leisure Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

All staff hired at a Leisure Care managed community after June 30th, 2021 must provide acceptable evidence of vaccination or become vaccinated for COVID-19 immediately upon hire as a condition of employment.   Leisure Care managed communities comply with provisions established by the Equal Employment Opportunity Commission, including those related to COVID-19 vaccinations and the interactive process.